For most people, working with technical support is close to dental work on a list of fun things to do. Believe it or not, calling or chatting with technical support for a computer problem does not have to ruin your day. The ideas behind these tips also apply outside the computer world, so do not hesitate to take them into account when your smartphone stops checking email or your DVR is stuck in a channel.
An expert cannot promise that the experience will be enjoyable, but there are several things you can do to help make talking to technical support less painful for you than it could have been in the past. You can go to the cisco asa 5505 there.
Prepare before calling or chatting
Before picking up the phone or starting to type in the chatbox, make sure you are ready to explain your problem. The better prepared you are, the less time you will spend talking to technical support. The exact things you should have prepared will vary depending on your problem, but here are several that …